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February 26, 2014The big news from BearCom this month is our designation by Motorola Solutions as a Motorola Service Elite Specialist. This is a reflection of our ability to sell, design, deploy, support, and service the highest tiers of Motorola products and solutions as a direct representative. "Even though we sell only the highest-quality wireless communications equipment, we recognize that it sometimes needs service and repair," Jerry Denham, BearCom's President & CEO, said in announcing the designation. "Our Technical Services Group is staffed by more than 100 experienced, factory-trained technicians. It's their experience and expertise that are being recognized by BearCom's designation as a Motorola Service Elite Specialist." The designation, which is for the calendar year, will be used when BearCom acts as a Motorola subcontractor performing maintenance, installation, and warranty services for certain Motorola two-way radios, consoles,
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3M Peltor Accessories Analog Apps BearCom BridgeWave Call Boxes Cambium Networks Cell Phones David Clark Digital Eventide Extranets Facebook Firetide Icom America IMPACT Radio Accessories IP Kent Huffman LDV LinkedIn Mesh Networks Mobile Broadband Mobile Command Centers Motorola MOTOTRBO NeoTerra Systems NOC OTTO Panasonic Point-to-Point Bridges Preventive Maintenance Pryme Push-to-Talk Pyramid Rent Repairs Social Media Sonetics Sony Sprint Nextel TABLETmedia Today's Wireless World TurboVUi Twisted Pair Twitter Two-Way Radio Rentals Two-Way Radios Ubiquiti Verizon Vertex Standard Video Surveillance Walkie-Talkies Wireless WLAN YouTube Analog Technologies Motorola Solutions Two-Way Radio AccessoriesJanuary 07, 2014Some companies publish catalogs filled with little more than pretty pictures and glowing product descriptions. Not BearCom. Our 2014 Wireless Products, Services & Solutions Guide, which is headed to customers early next week, is filled with detailed information about BearCom's capabilities and scope, as well as updates on the latest innovations in wireless technology. "In this issue, we explore how digital technology is transforming two-way radios," said BearCom's Chief Marketing Officer, Kent Huffman, who oversees the annual project. "That section includes information on the benefits of switching to digital and how backward-compatible equipment makes an analog-to-digital migration smoother." Huffman added, "The guide also serves as a reminder of how BearCom's strong partner relationships and our 26 branch offices nationwide keep us positioned to offer wireless communications solutions of
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BearCom's 2013 Marked by New Products, Operations Center, Maintenance Plans, and the Motorola CP200d
December 31, 2013This first day of the new year seems like the perfect time to look back at all that happened at BearCom during 2013, a year that brought new products and solutions, an award for our BC130 two-way radio, a revamped online magazine, and a potential game changer from Motorola Solutions. It was just last month that we announced the opening of the BearCom Network Operations Center (NOC), which can monitor customers' Motorola MOTOTRBO systems around the clock. It provides system diagnostics, real-time visibility, and proactive response to any issues that arise. With the NOC, BearCom can offer our Constant Service Presence to detect any issues, evaluate problems, and even dispatch technicians. "Using the NOC allows us to collect metrics on such -
November 20, 2013Our fleet of rental radios from Motorola Solutions—we've got 20,000 of them—has taught us a thing or two about preventive maintenance. All that experience and expertise helped us develop the BearCom Preventive Maintenance Plans, which officially launched this week. "A communications system is only as strong as its weakest link," BearCom President & CEO Jerry Denham said in a news release announcing the new offering. "With a Preventive Maintenance Plan from BearCom, our customers can avoid outages and unexpected repair costs, while ensuring their equipment is operating at peak efficiency. We are very excited to offer this service." A BearCom Preventive Maintenance Plan can be developed for any combination of portable radios, mobile radios, and repeaters, whether they are analog
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November 05, 2013The latest news on the machine-to-machine (M2M) industry points to even faster growth in M2M and identifies the business sectors that stand to be most impacted. Strategy Analytics says M2M will grow from $45 billion in annual revenue in 2013 to an amazing $242 billion in 2022. The report's author, Andrew Brown, was quoted by M2M World News as saying, "Healthcare, consumer electronics, utilities, and vehicles are areas that will see major revenue growth, through the driving out of inefficiency in existing processes, as well as the creation of new service opportunities. The growth in providers of regulatory compliant NOCs (network operation centers), investment from industrial giants like GE, and growth in the number of 'big data,' system
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August 21, 2013By now, people all across the wireless industry know BearCom is different. We're the only dealer and integrator of wireless communications equipment with a nationwide presence. Our network of 26 branch locations across the country is unique in the industry. But what specifically does the BearCom branch network do for customers? "Many of our customers offer their services nationally," said BearCom Executive Vice President Brent Bisnar, who directs our rental operations. "As the only supplier with nationwide points of presence, we have the ability to service customers wherever they happen to be. So if an Orlando customer is traveling to Las Vegas, we have a local presence." So how exactly does the nationwide branch network help customers, especially those looking to us for two-way radio rentals? What capabilities
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July 16, 2013The first wave of the Internet connected users to information found on websites. The second wave went further by connecting users to each other through social media. The third wave will go beyond interactions with personal computers to include digital wireless technology, connecting machines and systems in a vast network to benefit users. Simply stated, devices will talk to each other to optimize our daily living. According to a new report from IHS Electronics & Media, the expansion of machine-to-machine (M2M) functions found in a growing number of electronic devices will cause the market for value-added services (VAS) to also expand. The prediction is that the VAS market will rise from $1.5 billion in 2012 to $10 billion by 2017. "The next Internet wave
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February 26, 2013BearCom typically sends a large contingent to Motorola Solutions' annual Channel Partner Expo (CPE), and this year was no exception, as about 40 of us traveled to Las Vegas for three days of meetings, motivation, and some world-class recognition for BearCom. Some 3,000 people from 800-plus Motorola Solutions dealerships attended this year's CPE, held February 17-19 at the Aria Resort & Casino on the Las Vegas Strip. The general sessions on Monday and Tuesday mornings featured keynote speakers, with the afternoons devoted to smaller breakout sessions on a variety of topics, such as business leadership, marketing, public relations, and sales to government agencies, utilities, healthcare providers,
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February 05, 2013Flying between our Seattle and Chicago branches last week, I was over South Dakota when I noticed a most unusual—but entirely appropriate—application for video surveillance cameras: large agricultural operations. Back at BearCom, I did a little research and came across the story of Joel Foxley, who farms with his brothers near the South Dakota town of Platte. He told The Daily Republic newspaper how he installed his first video surveillance camera a year and a half ago and now has 15 cameras keeping watch over his equipment, fuel, grain bins, and grounds. He said, "With the price of fuel and the price of everything, we just thought it would be a wise decision to have a little safety."
Video Surveillance Cameras "Are the Way the Industry is Going"
Ross Ringling, who runs a feedlot and trucking operation near Platte, told the paper how he has eight cameras monitoring gates and high-traffic areas at his business. He said he hadn't had any -
January 30, 2013It's one of the great things about two-way radios: You push the button and talk to a user group—no busy signals, no voicemail, no wondering if you were heard. Now that same utility has come to BearCom's website with a new live chat feature that offers visitors another convenient way to get answers about radios and other wireless communications solutions.
Push-to-Talk and BearCom
We've all been seeing consumers seek out products and services online in rapidly growing numbers. For those who know what they're looking for, online shopping is fast and easy. But for customers with questions, shopping online can mean making a phone call or sending an e-mail and waiting for a response. While BearCom always responds quickly to those queries, some customers want another, even faster way. That's where live chat comes in. Now, when customers go to designated pages on BearCom.com in the two-way radio sales