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March 04, 2014I’m just back from Alaska, where Motorola Solutions has boosted both customer satisfaction and staff productivity at the state’s largest ski resort with the installation of true high-speed, wall-to-wall Wi-Fi coverage in every guest room with plenty of bandwidth to ensure superior wireless performance, regardless of how many devices may be in use. “Most hotels and resorts offer free high-speed wireless service but aren’t always able to deliver on their ‘high-speed’ promise,” reads a story on the Wi-Fi project by TodayWirelessWorld.com. “Hotels and resorts can shake the stigma of sluggish WLAN signal strength when they stop trying to make a consumer-grade wireless router pull the weight. Instead, when a proven communications company can work directly with the establishment to find a solution, guests can enjoy
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August 21, 2013By now, people all across the wireless industry know BearCom is different. We're the only dealer and integrator of wireless communications equipment with a nationwide presence. Our network of 26 branch locations across the country is unique in the industry. But what specifically does the BearCom branch network do for customers? "Many of our customers offer their services nationally," said BearCom Executive Vice President Brent Bisnar, who directs our rental operations. "As the only supplier with nationwide points of presence, we have the ability to service customers wherever they happen to be. So if an Orlando customer is traveling to Las Vegas, we have a local presence." So how exactly does the nationwide branch network help customers, especially those looking to us for two-way radio rentals? What capabilities
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February 26, 2013BearCom typically sends a large contingent to Motorola Solutions' annual Channel Partner Expo (CPE), and this year was no exception, as about 40 of us traveled to Las Vegas for three days of meetings, motivation, and some world-class recognition for BearCom. Some 3,000 people from 800-plus Motorola Solutions dealerships attended this year's CPE, held February 17-19 at the Aria Resort & Casino on the Las Vegas Strip. The general sessions on Monday and Tuesday mornings featured keynote speakers, with the afternoons devoted to smaller breakout sessions on a variety of topics, such as business leadership, marketing, public relations, and sales to government agencies, utilities, healthcare providers,
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January 30, 2013It's one of the great things about two-way radios: You push the button and talk to a user group—no busy signals, no voicemail, no wondering if you were heard. Now that same utility has come to BearCom's website with a new live chat feature that offers visitors another convenient way to get answers about radios and other wireless communications solutions.
Push-to-Talk and BearCom
We've all been seeing consumers seek out products and services online in rapidly growing numbers. For those who know what they're looking for, online shopping is fast and easy. But for customers with questions, shopping online can mean making a phone call or sending an e-mail and waiting for a response. While BearCom always responds quickly to those queries, some customers want another, even faster way. That's where live chat comes in. Now, when customers go to designated pages on BearCom.com in the two-way radio sales