Even superheroes need helpers, and today I want to congratulate one who responded beautifully to a communications emergency in downtown Fairbanks, Alaska. His name is John Benevento, and thanks to "Benny," the clock tower carillon in Golden Heart Plaza plays Christmas music instead of two-way radio traffic from the city's public safety agencies. According to the Fairbanks News-Miner, the carillon designed to fill the downtown square with music was beset by problems almost since the local Rotary Club put it up in 1990.

With help from our partner Motorola Solutions, wireless LAN is going down under. In this case, I don't mean Australia, but underground into the subway system in Toronto, Canada.

Hiring happens on a mind-boggling scale at this time of year. Retailers will add up to 780,000 seasonal workers to handle the crush of holiday consumers. Many will have little experience, limited product knowledge, and no familiarity with store operations. How will they get answers? Through a two-way radio. Radios are being used in an increasing number of retail settings because they provide the one-to-many communications that result in quick responses to queries.

When a steady rain moved in on the morning of the 2013 AUSA Wounded Warrior Golf Classic, what did the nearly 180 participants do? They soldiered on, of course! This year's tournament, with BearCom and Motorola Solutions as lead sponsors, raised $43,000 for two Dallas-area charities helping injured servicemen and women.

The latest news on the machine-to-machine (M2M) industry points to even faster growth in M2M and identifies the business sectors that stand to be most impacted. Strategy Analytics says M2M will grow from $45 billion in annual revenue in 2013 to an amazing $242 billion in 2022.

I'm not the only superhero here at BearCom. We've got people with amazing levels of experience and expertise in two-way radios and other wireless solutions who every day solve complex and unusual challenges for customers.

All across the country, declining state and local revenues have caused budget cuts to numerous public safety agencies. Fire departments, with limited funds and the admonishment to do "more with less," are looking for two-way radio solutions with affordability as a major factor. Fortunately, there are options. In Los Angeles, the fire department's budget for the 2011-2012 year was $472 million, down from $561 million two years earlier. Last year, the city council voted to leave 318 firefighting positions unfilled.

The Motorola BC130 has been a winner for years, and now it's official. This BearCom-branded two-way radio has been recognized in the Contractors' Top 50 New Products awards made annually by Equipment Today magazine and ForConstructionPros.com. The awards are based on reader interest in earthmoving, road-building, lifting, demolition, transportation, and technology products.

It seems everyone is talking about healthcare. This week, the health insurance exchanges established by the Affordable Care Act went into effect. Many wonder what this means for their individual care plans. Now more than ever, hospitals need to reduce costs and increase efficiency through any means available. Digital wireless technology offers a clear path to improved productivity. Most hospitals are anxious to try new technology.

Sure, almost everyone has a smartphone these days, but the little jewels don't work everywhere all the time, and there are times when we don't carry them. Fortunately, other wireless technologies fill those voids. One of them is remote call boxes, which will be used to keep people in Southern California safe as they enjoy the outdoors. The Los Angeles River biking and walking path is a busy place. All day and night, riders and walkers make use of this lengthy urban path.