To ensure successful deployments, BearCom thoroughly checks programming and system diagnostics before shipping components to our customers. To take the burden off your team and speed a successful launch, our technicians can handle every aspect of installation and deployment. When the job is complete, we’ll confirm that every component provides all the coverage, capacity and functionality possible to increase communication efficiency and optimize system performance.

Our Dallas service depot is the largest independently-operated radio repair facility in North America. BearCom has extensive factory and industry training and can repair two-way radio equipment from most major radio manufacturers, including Motorola Solutions, Icom America, Kenwood, and Vertex Standard. Typically, we turn repair jobs in 72 hours or less.

Service Level Agreements (SLAs) reduce equipment downtime and the unexpected repair expenses associated with communication system outages. If your two-way radio network is integral to your organization’s operations, it makes sense to put a fixed price plan in place to keep this important system up-and-running when it’s needed most.

Keeping radio systems functioning at peak performance requires regular maintenance to reduce uncertainty and guesswork. BearCom’s preventive maintenance plans keep equipment in top condition, extend service life, confirm that fleet devices operate within manufacturer specs and ensure equipment is fully compliant with FCC regulations.