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February 26, 2014The big news from BearCom this month is our designation by Motorola Solutions as a Motorola Service Elite Specialist. This is a reflection of our ability to sell, design, deploy, support, and service the highest tiers of Motorola products and solutions as a direct representative. "Even though we sell only the highest-quality wireless communications equipment, we recognize that it sometimes needs service and repair," Jerry Denham, BearCom's President & CEO, said in announcing the designation. "Our Technical Services Group is staffed by more than 100 experienced, factory-trained technicians. It's their experience and expertise that are being recognized by BearCom's designation as a Motorola Service Elite Specialist." The designation, which is for the calendar year, will be used when BearCom acts as a Motorola subcontractor performing maintenance, installation, and warranty services for certain Motorola two-way radios, consoles,
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3M Peltor Accessories Analog Apps BearCom BridgeWave Call Boxes Cambium Networks Cell Phones David Clark Digital Eventide Extranets Facebook Firetide Icom America IMPACT Radio Accessories IP Kent Huffman LDV LinkedIn Mesh Networks Mobile Broadband Mobile Command Centers Motorola MOTOTRBO NeoTerra Systems NOC OTTO Panasonic Point-to-Point Bridges Preventive Maintenance Pryme Push-to-Talk Pyramid Rent Repairs Social Media Sonetics Sony Sprint Nextel TABLETmedia Today's Wireless World TurboVUi Twisted Pair Twitter Two-Way Radio Rentals Two-Way Radios Ubiquiti Verizon Vertex Standard Video Surveillance Walkie-Talkies Wireless WLAN YouTube Analog Technologies Motorola Solutions Two-Way Radio AccessoriesJanuary 07, 2014Some companies publish catalogs filled with little more than pretty pictures and glowing product descriptions. Not BearCom. Our 2014 Wireless Products, Services & Solutions Guide, which is headed to customers early next week, is filled with detailed information about BearCom's capabilities and scope, as well as updates on the latest innovations in wireless technology. "In this issue, we explore how digital technology is transforming two-way radios," said BearCom's Chief Marketing Officer, Kent Huffman, who oversees the annual project. "That section includes information on the benefits of switching to digital and how backward-compatible equipment makes an analog-to-digital migration smoother." Huffman added, "The guide also serves as a reminder of how BearCom's strong partner relationships and our 26 branch offices nationwide keep us positioned to offer wireless communications solutions of
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BearCom's 2013 Marked by New Products, Operations Center, Maintenance Plans, and the Motorola CP200d
December 31, 2013This first day of the new year seems like the perfect time to look back at all that happened at BearCom during 2013, a year that brought new products and solutions, an award for our BC130 two-way radio, a revamped online magazine, and a potential game changer from Motorola Solutions. It was just last month that we announced the opening of the BearCom Network Operations Center (NOC), which can monitor customers' Motorola MOTOTRBO systems around the clock. It provides system diagnostics, real-time visibility, and proactive response to any issues that arise. With the NOC, BearCom can offer our Constant Service Presence to detect any issues, evaluate problems, and even dispatch technicians. "Using the NOC allows us to collect metrics on such -
November 20, 2013Our fleet of rental radios from Motorola Solutions—we've got 20,000 of them—has taught us a thing or two about preventive maintenance. All that experience and expertise helped us develop the BearCom Preventive Maintenance Plans, which officially launched this week. "A communications system is only as strong as its weakest link," BearCom President & CEO Jerry Denham said in a news release announcing the new offering. "With a Preventive Maintenance Plan from BearCom, our customers can avoid outages and unexpected repair costs, while ensuring their equipment is operating at peak efficiency. We are very excited to offer this service." A BearCom Preventive Maintenance Plan can be developed for any combination of portable radios, mobile radios, and repeaters, whether they are analog