Part Two
When companies weigh the relative merits of cell phones and
two-way radios, there's one group that has to stay top of mind: the users. These are the people actually using the equipment, after all. This series of articles has examined communications philosophy, urgency, coverage, reliability, and security. Now we turn our discussion of cell phones and two-way radios to users' concerns, which center on durability and ease of use.
How many people you know have cracked the screen on their smartphone after it fell out of their pocket or purse? Some don't even bother to get their phones repaired because they know in a few months, a new model will be available with a bigger screen and a better camera.
Two-way radios last for years because they're built to higher standards. Among them are