To ensure successful deployments, BearCom thoroughly checks programming and system diagnostics before shipping components to our customers. To take the burden off your team and speed a successful launch, our technicians can handle every aspect of installation and deployment. When the job is complete, we’ll confirm that every component provides all the coverage, capacity and functionality possible to increase communication efficiency and optimize system performance.

Our Dallas service depot is the largest independently-operated radio repair facility in North America. BearCom has extensive factory and industry training and can repair two-way radio equipment from most major radio manufacturers, including Motorola Solutions, Icom America, Kenwood, and Vertex Standard. Typically, we turn repair jobs in 72 hours or less.

Service Level Agreements (SLAs) reduce equipment downtime and the unexpected repair expenses associated with communication system outages. If your two-way radio network is integral to your organization’s operations, it makes sense to put a fixed price plan in place to keep this important system up-and-running when it’s needed most.

Keeping radio systems functioning at peak performance requires regular maintenance to reduce uncertainty and guesswork. BearCom’s preventive maintenance plans keep equipment in top condition, extend service life, confirm that fleet devices operate within manufacturer specs and ensure equipment is fully compliant with FCC regulations.

BearCom offers a Network Operations Center (NOC), which monitors wireless two-way radio and voice communication networks 24/. The NOC provides diagnostics, real-time visibility and proactive response to potential issues before they escalate. Our skilled technology experts observe and identify critical two-way radio network issues/alerts, and initiate the appropriate response.

BearCom can fully or partially manage your wireless communications at a fixed cost. By partnering with BearCom, you’re adding proven expertise from the industry leader so you can be confident you’ll achieve the highest value from your system investment and the longest service life from your equipment.

BearCom offers comprehensive video surveillance solutions designed for modern needs. Our services include cutting-edge hardware like cameras, sensors, and monitoring equipment, along with advanced AI-powered video analytics and network management tools. We provide high-efficiency solutions for video network storage, control, and system infrastructure.

Additionally, we support law enforcement agencies with innovative technologies such as license plate recognition (LPR), facial recognition systems, body cameras, in-car cameras, and evidence management systems. With BearCom, you get reliable, advanced tools to enhance security and operational efficiency.

BearCom’s AlwaysOn™ programs offer a suite of cutting-edge technologies designed to enhance communication and operational efficiency using proprietary software and hardware solutions. Learn about our AlwaysOnprograms.

BearCom offers a wide variety of data solutions ranging from a simple call logger for a small radio network to a complex control stations that span thousands of radios and PCs. Let BearCom keep your sites, smartphones, tablets, and mobile computers and two-way radios connected with the latest software technology.