July 28, 2015, Dallas, TX - BearCom, America's only nationwide dealer and integrator of wireless communications equipment, is advising retailers and hospitality venues on how they can elevate their customer experience by equipping their staff with the Motorola DLR digital two-way radios (walkie-talkies).
“In a recent shopping survey conducted by Motorola, 85 percent of managers say improving in-store communication between staff and managers would significantly improve customer satisfaction,” commented Hugh Johnston, Purchasing Manager for BearCom. “I’m proud that Motorola is taking a leadership role in helping retailers overcome their communication challenges. The new DLR digital two-way radios (walkie-talkies) are small yet powerful; these will ultimately improve in-store communication which will lead to more sales and bottom-line profitability.”
Among the key features that Johnston and the BearCom team noted with the introduction of the new DLR digital two-way radios include:
- The new radios allow staff members to immediately respond without having to leave their customers’ side.
- License-free operation, retailers pay no regulatory licenses or administrative fees.
- The radios are designed for easy operation, great for training new employees to get them on the retail floor serving customers, sooner than later.
- The DLR digital radios deliver an extended reach of clear communications, both indoors or outdoors, covering up to 300,000 square feet/20 floors.
- Enhanced audio clarity by operating in the 900 MHz ISM. This allows the retail staff to enjoy clear communication and extended range without static.
- Security and asset management is also enhanced with the powerful new DLR radios. Staff can quickly communicate potential or observed security issues.
- With a sleek and lightweight design, the staff can wear it conveniently on their belt or carry in their pocket.
- New ‘hopping’ technology that continually changes frequencies is used, making it virtually impossible for unauthorized parties to listen, keeping conversations private.