There’s a two-way radio for just about every business or industry setting. For instance, the radios that firefighters carry into a burning building will be a lot different than the radios hostesses use to seat you at a restaurant.
You need to match the two-way radio you buy to the environment it will be used in. Otherwise, you’ll either pay for stuff you don’t really need, or perhaps you’ll neglect features that can save lives or prevent a disaster.
For starters, you want radios built for commercial, industrial or public service operations. Consumer-grade walkie-talkies are barely more than toys, with low power, limited frequencies, crowded channels and easily-breakable design. Dedicated professional radios are built to be used every day in rugged environments to suit the needs of specific sectors. They
require FCC licenses, which means you’ll have frequencies dedicated to your business.