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Related Resources: MOTOTRBO™ CP200d™ Review | Improving Two-Way Radio Range
A successful retail store requires communication between all employees. Two-way radios are a great way to establish that communication.
BearCom has two-way radios that your store can use to improve communication and provide an even better customer experience. When you’re finished reading, reach out to BearCom to discuss two-way radio options for your store.
Better Employee Communication Leads to Greater Customer Satisfaction
A big part of retail is working with customers.
Two-way radios allow employees to better address a customer’s needs without leaving their side by radioing someone in the stock area to check if an item is in stock. Or, if a manager is needed to assist a customer, simply request one through your two-way radio?
Curbside Pickup
Curbside pickup has become an alternative provided by many retail stores. This is a convenient and easy way for customers to pick up items, making it a popular option. It can become more efficient with the use of two-way radios. Two-way radios can reduce wait times by informing runners currently waiting for items. Shorter wait times mean greater customer satisfaction.
Better Communication Means Increased Employee Efficiency
Two-way radios allow employees to stay in touch throughout the store. Employees can update managers on what’s happening in a specific section or request additional coverage if an area is busy.
If a manager needs to pass on important information, it can be done so through the radio. Employees can continue to stock shelves or check out customers while listening to what’s being relayed. Accessories for two-way radios, like earpieces and belt clips, can conveniently make two-way radios hands-free.
Store Opening and Closing Procedures
Store opening and closing procedures are essential to a smoothly flowing store. Two-way radios can make these procedures happen more quickly.
As the store closes, employees can check sections for any lingering customers and relay that information without leaving their area. Employees can also relay information on areas of the store that may need to be straightened up before or upon opening the next day.
Additional Communication Increases Security and Safety
Two-way radios can increase security and safety in your store. Employees can report thefts or incidents to managers or security teams using two-way radios while still monitoring the situation. First responders can also be contacted by a manager as soon as an employee reaches out about an incident.
Two-way radios can also be used to communicate subtly with employees throughout your store. This can be used to prevent alarming customers and causing panic about an occurrence elsewhere in the store.
Equip Your Retail Store With Two-Way Radios
Using two-way radios can help a store improve its workflow, from safety to efficiency. If you’re interested in finding out what two-way radios may work for your retail store, BearCom is here to help. With over 40 years of experience providing businesses with two-way radios, we can determine which options may be the best for your retail store. Contact us to learn more about two-way radio retail solutions today.
