Radio Repair And Field Services

Keeping an expensive communications system in top-notch, reliable, condition requires some maintenance and regular radio repair. This protects against failures that will eventually cause equipment to become irreparable. The good news is that BearCom not only sells radios, but also repairs them!

Is your wireless communications system up-to-date and doing all it can for you?

Are you confused by all the options and looking for help?

Are you ready to find a solution that’s just right for you?

WE CAN HELP!

800.449.5695

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BearCom is a Radio Repair Partner You Can Trust

Repairs

BearCom can repair two-way radios and other radio equipment from most major radio manufacturers, including Motorola Solutions, Vertex Standard and Icom America.

A construction worker drops a handheld radio, and then kicks it down two flights of stairs. Lightning strikes a radio antenna tower and fries a base station. These are all very common occurrences that would illicit the need a professional communications equipment repair partner.

No matter how careful you are, your wireless communications equipment may occasionally need repairs. That’s why BearCom has one of the most extensive repair and field-service programs in the United States. Whether it is a Motorola repair, or even a digital base station, we have the tools and knowledge to get it working again.

Lightning Fast Repair Turn Around When You Need It Most

BearCom repairs roughly 2,500 radios per month through a depot in Dallas. It is the largest independently run repair facility in the country for radios and supporting technologies. Typically, we can turn a repair within 72 hours. BearCom can repair two-way radios and other radio equipment from most major radio manufacturers, including Motorola Solutions, Vertex Standard and Icom America. If you’re thinking of purchasing new radios, check out or radio service level agreements. They might save you some money!

Does BearCom handle repairs in the field?

Yes! Whatever the issue, the BearCom field services team can be dispatched to perform the service or repairs needed. Some customers choose to buy spare equipment during their initial system implementation so they’ll have gear they can plug in during a breakdown. The BearCom field technicians will install the spare equipment during their visit to ensure the network stays up.

If customers don’t have spares, BearCom can provide rentals. We remove the malfunctioning equipment, take it back to the shop and get it repaired, either on our own bench or through the manufacturer. We’ll also install the rentals and uninstall them when repairs are finished.

Professional Communication Systems Repair and Experienced Technicians

All field service technicians go through rigorous training, including certifications on the products that BearCom supports. Each radio technician also gets industry-standard certification training through the Electronics Technicians Association International. BearCom’s repair facilities sites are certified to meet the standards of national organizations and individual manufacturers.

To learn more, call BearCom at 800.449.5695 or email Service.Repair@BearCom.com