Two-way radios (walkie-talkies) for
hotel workers are critical communications solutions designed to drive customer service benefits and increase day-to-day staff productivity. Every hotel or resort has to be ready with an effective communication system that increases productivity and streamlines operations -- whether it's guest services, front desk operations, housekeeping, food services, security, executive staff or maintenance.
Why Hotel Workers need Two-Way Radios
As occupancy levels and daily rates rise to their highest levels in the past 30 years, the hospitality industry will rely even more heavily on a variety of wireless technologies to better serve guests. Whether it's a small boutique hotel or a large convention resort, exceptional customer service builds loyalty and keeps guests coming back.
To maximize and increase efficiency, hospitality employees need radios well-suited for their individual tasks, and Motorola Solutions offers a wide selection of two-way radios to satisfy every need. Digital radios in particular add a whole new dimension to communications by integrating data, which paves the way for work-order ticket management, GPS location tracking and more operational benefits.
Programming different channels for separate departments, 'message all' features, voice and data ability, and more enable two-way radios to deliver the best and most seamless performance throughout the hotel.
Two-Way Radios to Fit the Need in Every Department!
Managers, Front-Desk Employees
Managers and front-desk staff work closely with both guests and other employees. They need to be in the loop, but they don’t necessarily want a noisy radio interrupting them during check-in and
check-out. The small, yet powerful, digital series of
SL7500 MOTOTRBO radios are lightweight and ultra-thin radios with programmable buttons and a bright LED display screen. Intelligent Audio automatically adjusts the radio volume according to the environment's noise level.
When compact design, economy and Push-to-Talk easy-of-use are the driving factors, the new the
DLR1060 (six-channel) and
DLR1020 (two-channel) radios from Motorola Solutions are perfect for the customer-facing side of hospitality. These digital radios are discreet, stylish and lightweight. Because they use the 900 MHz band, they don't require an FCC license, which reduces costs and regulatory red tape.
Maintenance and Engineering
Maintenance personnel often stray across the facility but still need to access information from their home base. That’s why the Motorola
XPR7550 digital two-way radio is a great choice because it seamlessly integrates voice and data. It has enhanced, easy-to-use features and offers advantages like integrated Bluetooth and Intelligent Audio to improve communications. In addition, the unit is highly durable for long-lasting performance in the toughest environments.
Housekeeping
Housekeeping employees constantly use their radios to update others on room status. The simple and economical
Motorola/BearCom BC130 is a handy choice for housekeeping because it’s compact, lightweight and easy to use. The rugged, die-cast chassis means it can survive being dropped or banged around. The BC130 is manufactured by Motorola Solutions and available exclusively through BearCom.
Restaurant
Hotel restaurant hosts, cooks and servers need to coordinate activities in the dining room and for room service. They need something simple and easy to use. Motorola CLS Series radios are ideal for food service employees because they are rugged and reliable, with intuitive and uncomplicated controls. The
Motorola CLS lineup is affordable and they don’t require a speaker-microphone.
Other wireless technologies
For larger hotels and resorts, enhancing the range of digital communications systems is a must.
Bi-Directional Amplifiers (BDAs) are signal boosters required by law in many localities so first responders can stay in constant contact throughout any facility in an emergency situation. BDAs extend the range of two-way radios in facilities where reception is poor. They also improve day-to-day operations and safety for staff to stay in constant communications even in isolated equipment rooms, parking garages, stairways, underground tunnels or other areas where signal coverage is spotty. BearCom offers free evaluations of site coverage and offers end-to-end solutions to handle potential deficiencies.
Wireless video surveillance systems are essential to providing a safe environment for guests and employees. Plus, they are deterrents to helping prevent intrusions, vandalism and theft. They can also help identify suspects and provide documentation that can help protect the property if a liability issue comes up.
Remote call boxes increase security and add customer service in a variety of hospitality environments. Call boxes can be installed for door security and gate access, deliveries management, and for guests to summon help in remote areas. BearCom designs and produces standard and customized call boxes to meet any need.
In the hotel industry, the name of the game is responding to the needs of guests and doing so quickly. Wireless communication is unmatched in its ability to enable that level of service.
BearCom will be happy to consult with you and develop the perfect plan for your hospitality operations.
Contact the BearCom Team at: 800.527.1670.
About BearCom
BearCom provides a broad line of high-performance wireless communications products, services, and complete mobility solutions. Founded in 1981, BearCom is America’s only nationwide dealer and integrator of wireless communications equipment, serves customers from 29 branch offices located throughout the U.S., and employs approximately 360 people. BearCom is headquartered in the Dallas, Texas area.
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