Category Archives: Customer Service

Motorola Solutions Delivers Wi-Fi Service and a Whole Lot More to Alaska’s Largest Ski Resort

I’m just back from Alaska, where Motorola Solutions has boosted both customer satisfaction and staff productivity at the state’s largest ski resort with the installation of true high-speed, wall-to-wall Wi-Fi coverage in every guest room with plenty of bandwidth to ensure superior wireless performance, regardless of how many devices may be in use. “Most hotels and resorts offer free high-speed wireless service but aren’t always able to deliver on their ‘high-speed’ promise,” reads a .

BearCom’s Nationwide Branch Network: Four Benefits for Customers

By now, people all across the wireless industry know BearCom is different. We’re the only dealer and integrator of wireless communications equipment with a nationwide presence. Our network of 26 branch locations across the country is unique in the industry. But what specifically does the BearCom branch network do for customers? “Many of our customers offer their services nationally,” said BearCom Executive Vice President Brent Bisnar, who directs our rental operations. “As the only .

BearCom Attends Motorola Solutions Channel Partner Expo

BearCom typically sends a large contingent to Motorola Solutions’ annual Channel Partner Expo (CPE), and this year was no exception, as about 40 of us traveled to Las Vegas for three days of meetings, motivation, and some world-class recognition for BearCom. Some 3,000 people from 800-plus Motorola Solutions dealerships attended this year’s CPE, held February 17-19 at the Aria Resort & Casino on the Las Vegas Strip. The general sessions on Monday and Tuesday .

With Live Chat, Push-to-Talk Comes to

It’s one of the great things about two-way radios: You push the button and talk to a user group—no busy signals, no voicemail, no wondering if you were heard. Now that same utility has come to BearCom’s website with a new live chat feature that offers visitors another convenient way to get answers about radios and other wireless communications solutions. Push-to-Talk and BearCom We’ve all been seeing consumers seek out products and services online .