Our fleet of rental radios from Motorola Solutions—we've got 20,000 of them—has taught us a thing or two about preventive maintenance. All that experience and expertise helped us develop the BearCom Preventive Maintenance Plans, which officially launched this week. "A communications system is only as strong as its weakest link," BearCom President & CEO Jerry Denham said in a news release announcing the new offering. "With a Preventive Maintenance Plan from BearCom, our customers can avoid outages and unexpected repair costs, while ensuring their equipment is operating at peak efficiency. We are very excited to offer this service." A BearCom Preventive Maintenance Plan can be developed for any combination of portable radios, mobile radios, and repeaters, whether they are analog or digital. Agreements are for a one-year term, and maintenance can be performed annually or semi-annually. Services under the plan include:
  • Testing, tuning, aligning, and restoring to factory specifications, and within FCC regulations
  • Confirming correct receiving and transmitting frequencies
  • Measuring equipment deviation
  • Testing transmitting power
  • Measuring receiving sensitivity
  • Checking reflected power in the antenna lines of mobile radios and repeaters
  • Checking audio output levels
  • Evaluating battery condition and service life
  • Removing all dust and dirt inside and out
In the event a piece of equipment fails an inspection, BearCom technicians will identify the problem and prepare a repair estimate. Maintenance can be completed in two ways. Equipment can be shipped or hand-delivered by the customer to the nearest BearCom branch. Technicians can also come to the customer's location. All the customer needs to do is make the equipment available, along with the programming template needed to restore the equipment to its proper operating parameters. With a BearCom Preventive Maintenance Plan, customers can rest assured their equipment will be:
  • Tested and restored to factory specifications and within FCC regulations
  • Reprogrammed to original parameters
  • Upgraded with the latest firmware
  • Cleaned inside and out
Periodic maintenance can head off small problems before they become big ones and help extend the useful life of vital equipment. Interested in learning more? Contact your BearCom Account Executive or call BearCom's National Service Depot at 800.449.5695.